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Technical Teams Have the Access and the Skill. So Why Isn’t AI Value Adding Up?

Technical Teams Have the Access and the Skill. So Why Isn’t AI Value Adding Up?

AI in Practice
Contributor: Superhuman Team
We redesigned Superhuman Mail for iOS and Android 📱

We redesigned Superhuman Mail for iOS and Android 📱

When we started Superhuman Mail, we set out to build the most productive email app ever made. Over the years, people fell in love with our web and desktop apps.  Check out our Wall of Love! But we also know that our mobile apps have not yet reached that bar.
Knowing How to Use AI Isn’t the Same as Using It

Knowing How to Use AI Isn’t the Same as Using It

Everyone is trying to get value from AI, but most companies don’t feel they’re achieving the impact they wanted. It isn’t the models. Today’s AI systems are remarkably smart, and so are the people trying to use them. And yet the promised transformation still isn’t
Put Your Superhuman Go Custom Agents to Work in Slack, a Salesforce Company

Put Your Superhuman Go Custom Agents to Work in Slack, a Salesforce Company

by David Driscoll, Software Engineer Think about the best teammate you have. You don’t have to hand them the same task list every morning. They know their role expectations, how your team operates, and when they should jump in without being told. You trust them to read the room.
More AI Output Isn’t the Same as More Marketing Impact

More AI Output Isn’t the Same as More Marketing Impact

Marketing teams love their AI, and who can blame them? Marketers report some of the highest AI impact of any professional function. Eighty-six percent say AI helps them feel more accomplished, and 88% say it makes ambiguous, difficult work easier to start, exactly the kind of work that fills
Cognitive Load Is the Metric No One’s Tracking

Cognitive Load Is the Metric No One’s Tracking

Ask a knowledge worker if their tools are working for them, and most will say yes. According to Superhuman’s Human + Technology Index, 86% of workers say their tools help them deliver high-quality work, and 83% say AI makes them feel more accomplished. So why does it still feel
New Threats Demand New Approaches: How Superhuman Security Engineers Use AI

New Threats Demand New Approaches: How Superhuman Security Engineers Use AI

By Igor Tarpan, Security Intelligence Engineer, Superhuman With a thin, in-house-built harness, we can build and deploy agents in under an hour—all without replicating the underlying agent infrastructure Today, sophisticated cyberattacks have become as cheap and consumable as tokens, and the Superhuman Security Engineering team takes this
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The Human Side of AI Security

The Human Side of AI Security

by Giles Douglas, CISO What if your biggest security risk isn’t malicious hackers but well-meaning employees trying to keep pace with modern work? Superhuman’s Human + Technology Experience Index found that nearly 75% of employees use unsanctioned tools at work, and 65% go looking for unofficial AI on
Go 1.0: Custom, Proactive Agents Everywhere You Write

Go 1.0: Custom, Proactive Agents Everywhere You Write

0:00 /4:44 1× Every week, we see new headlines about the advancements of AI. New models, new benchmark scores, new feats of days-long reasoning. What models can do is astounding, but how they fit into our real work is still far from figured out. Most of us
New in Superhuman Go: The Connectors Your Team Actually Needs

New in Superhuman Go: The Connectors Your Team Actually Needs

Your company doesn’t do work in just one tool. Sales lives in Outreach and Apollo. Marketing lives in Typeform and Amplitude. Ops lives in Snowflake and Zapier. And the context you need is always one tool over from wherever you’re actually working, so you go get it: a
Soft Labels, Hard Wins: Building Better Text Classifiers with LLM Ensembles

Soft Labels, Hard Wins: Building Better Text Classifiers with LLM Ensembles

By Keith Frazer, Machine Learning Software Engineer, Superhuman At Superhuman, we’re excited about building AI products that help people think and write more effectively. One way we can do this is by offering suggestions that fit the context of a user’s writing; a personal message, for example, may
In a World Full of AI Tools, Where Does the Work Actually Live?

In a World Full of AI Tools, Where Does the Work Actually Live?

by Rebecca Bassett, Head of Core Product Marketing, Superhuman Docs and Databases There is a part of the AI story that we’re not talking about enough. As AI makes it trivial to build software, we're heading toward a world of dozens of purpose-built apps, each solving
AI Blind Spots: Advice From Superhuman’s VP of Product, CISO, and CFO

AI Blind Spots: Advice From Superhuman’s VP of Product, CISO, and CFO

Most enterprise AI conversations happen about two steps removed from reality: in board decks and vendor pitches, where the story is always promising. Closer in—inside the actual workflows, budgets, and security decisions—the picture is more complicated: Spend is rising, adoption is uneven, and ROI is genuinely hard to